Béni Mellal · N, La Passione saphir, 18 Boulevard al Quods, Beni-Mellal, Morocco
3.4 (385 avis Google)Restaurant à Béni Mellal.
N, La Passione saphir, 18 Boulevard al Quods, Beni-Mellal, Morocco
Lun-Mer 08:00–01:00, Jeu 08:00–00:00, Ven-Dim 08:00–01:00
Basé sur 8 avis (CityBook et Google)
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Ces avis proviennent de Google — ce ne sont pas des avis publiés directement sur CityBook.
“This restaurant was the best of Beni Mellal, but every time I go to here there are new surprises. Every time new waitresses, today horrible I don’t even get my dinner plate. He comes with 1 dinner plate and entree in same time. How this? In kitchen they sleep? The ice cream was before tasty and fresh with 100% fruits pieces inside. It’s changed to a normal ice cream taste home made but not wow like before. The owner is a nice men, but I hope you gonna make your restaurant food and services better like before. You have now 3.6 stars it going down that’s not a good sign!”
“Disappointing experience. The food quality was far below expectations for the price. What was supposed to be ganache was just a hard block of low-quality chocolate. The lattes were served cold, and the cakes were not fresh — one tasted like it had been sitting for days, and the replacement we received was even worse. We spoke with the owner, but unfortunately there was no apology or effort to address the issue, he just embarrassed him self trying to prove the chocolate is not hard by smashing the cake all over the place The place itself looks nice and has a nice atmosphere, but as a customer, I expect both a pleasant setting and good-quality food. Sadly, this was not the case.
“My wife and I on her birthday on Feb 16. went to dine in in this restaurant as my first time in this new location and it’s near by where I live . We order mix sea food, smal plate of vegetables and Fries, and soda( Coca Cola). The servants were so polite , clean and they help whenever you ask them . It was not very busy but I would say it was normal for Sundays. Few tables were occupied. The food was a lot and was so great . It’s normal time that they took to prepare such a plate of mix sea food. The atmosphere , decoration, and tables with chairs were great abs comfortable . The price for what we ordered was not that much . We had to take almost half of the sea food plate to Cary out with us. Finally , as we are leaving the premises, we were invited to tray some variées of delicious ice cream for free from privâte owner of the Icecream spot in the first floor. Over all I would go back again whenever possible and I recommend this restaurant to everyone for quite evening with beautiful and great food .”
“I am utterly appalled by my recent experience with La Passionné Restaurant in Béni Mellal. I ordered their so-called signature Passionné pizza, which arrived in an absolutely disgraceful state. The pizza was not just damaged; it was a disaster—toppings were wet and jumbled, indistinguishable from the soggy box they came in. The visuals alone were repulsive enough to ruin anyone’s appetite. When I reached out to customer service, their response was far from satisfactory. Although they agreed to send a replacement pizza, they failed to mention that I needed to return the original. I had already consumed a small slice and discarded the rest due to its poor quality. To my surprise, when the replacement arrived, the delivery person demanded the return of the first pizza, which was impossible since I had thrown it away. Despite the confusion, they refused to accept payment for the second pizza at that time. However, the saga didn’t end there. Two weeks later, I received a call from the same delivery person, now insisting that I pay for the second pizza because the restaurant manager had so requested. This is ridiculous and unacceptable. It is a bait-and-switch tactic to offer a replacement as a courtesy, only to later demand payment for it. The level of incompetence and lack of proper communication have completely shattered my trust in La Passionné. Their handling of this situation was not only unprofessional but also disrespectful to me as a customer. I have been a loyal patron of this establishment, regularly ordering from them and dining in, but after this incident, I will no longer support their business. I strongly advise potential customers to steer clear of La Passionné Restaurant to avoid similar aggravating experiences. Their management clearly lacks customer service skills and business ethics.”
“Hello everyone, I want to share my experience at La Passione, one of the best restaurants in Beni Mellal. Although I live in Tangier, I decided to visit Beni Mellal to try it out. My wife and I had lunch there, and it was truly a great experience. The prices are reasonable; for two separate plates with drinks and some extra orders, the total was 212.00 Dhs (about $21 USD or €20 EUR). The food was delicious, and the restaurant was clean and tranquil. The staff were friendly and engaging, making the visit even more enjoyable. It's an ideal spot for couples and families looking for a peaceful place to eat. The air conditioning was effective, and they also have a TPE machine available. In summary, thank you, La Passione, for your excellent service. You made us very happy.”
“The place is beautiful and the atmosphere is really nice, but I honestly wasn’t satisfied with the service, because I ordered juices and tiramisu, and they took an hour to prepare.”