Hôtel Amalay

“I had a very disappointing experience at Hotel Amalay in Marrakesh. The hotel was not clean at all — the rooms had a strong unpleasant smell, and overall hygiene standards seemed very poor. It made the stay quite uncomfortable. What made things worse was the attitude of the reception staff. They were extremely rude and unhelpful, showing little interest in assisting guests or addressing concerns. Good customer service can make a big difference, but unfortunately, that was completely lacking here. I would not recommend this hotel and would strongly advise others to look for better options in Marrakesh.”

“old vintage style hotel but service is not good”

“The hotel is a short walk from the nearest airport shuttle stop, arriving at the hotel over 2 hours into check-in time however my room wasn’t ready for me to go in upon arrival. I did wait approx. 10 minutes for the housekeeper to finish up which I didn’t mind waiting for the room to be cleaned.||The room and hotel is very budget including a double bed with air conditioning, en suite, and small balcony looking over the road and traffic below. The room is relatively small but still enough for a solo traveler.||The shower was in poor hygienic condition and had black sticky grout in between the tiles, making me not feel totally clean afterward. I believe this could be easily clean as the normal water pressure of the shower head was flaking away the grout when pointed closely at it.||The hotel has quite an old aesthetic with stairways being poorly lit and dim. The breakfast was a highlight though, offering a tasty Moroccan style breakfast and tea to start the day.”

“Nothing special - a place to sleep, shower and brush your teeth! Need to take your own shampoo & shower gel as none is provided, the floor is not the cleanest but bed sheets & bathroom are kept to decent standard. Mattress is quite hard if this is something you do not want, probably avoid. 40min walk from the Medina & 5 min walk from airport shuttle (19) stop. Recommend shuttle as 20-30min ride and only 50MAD for RTN. We didn’t use the restaurant so are unable to comment on this. No swimming pool as pictured online or outdoor space. Reception is open 24/7 for top ups of toilet roll & towels as needed and staff are friendly. As you’d expect a 3 star hotel to be :)”

“Very clean hotel limited breakfast room is functional, service is impeccable and pool area is great , location is minutes from everything 👌”

“Currently 5 days into a 7 day stay. Arrived late on Friday. To be kept awake from constant noise from outside. External door to balcony didn’t close properly making it impossible to sleep. For 2 nights in a row. Staff offered me a room move to the back of the hotel. Which I agreed on !|Then I had to contend with noise inconsiderate guests in the room opposite! Making excessive noise laughing and closing doors very loudly for 2 nights in a row. Still no sleep ! I complained to staff yet again. And now I’ve had a repeat. Again in the early hours I have another early morning trip a very long trip with on a few hours. Not happy at all !!!’n”