Mandarin Oriental, Marrakech

“We had a truly delightful stay at the Mandarin Oriental in the luxurious 2 bedroom villa. and our expectations were completely exceeded. The villas are spectacular, and the staff do a fantastic job of keeping the grounds pristine and beautiful. Of course, no hotel achieves such high acclaim without a phenomenal team to match; every staff member we encountered was incredibly personable, genuine, and highly attentive. A special thank you goes to Mousabe, who truly knows how to deliver masterclass 5-star service. He has a gift for making guests feel uniquely special and deeply looked after. We also want to give a massive, well-deserved shout-out to the entire outdoor service team at Hakkasan. While we unfortunately forgot their exact names but, I did note down Abellatif who took great care of my family, we dined outside many times during our stay, and every single waiter who looked after us provided nothing short of exemplary service. They were profoundly attentive, welcoming, and anticipated our needs. The tent is also a fantastic feature it is run flawlessly and adds the perfect vibrant, social element to the evening. We honestly cannot wait to return. A massive reason for our upcoming return is the opulent service and the incredible chefs who went completely out of their way to accommodate our personal preferences. Thank you to the entire Mandarin Oriental team -we plan to see you again soon!”

“An exceptional stay from start to finish. We celebrated a special birthday here, and the service truly exceeded expectations. The staff went out of their way to make our stay comfortable. A heartfelt thank you to AbdulSamad for his attentive support, and to Amine for arranging a beautiful birthday surprise in the villa. At Shirvan, Mousaabe offered impeccable service and grace, while Raja’s warm hospitality made every meal a pleasure. Selma at reception was consistently kind and efficient, the Spa team were outstanding, and the concierge provided excellent recommendations and flawlessly organised a visit to the Atlas Mountains. This hotel surpassed every expectation and made the celebration truly memorable. Grateful to the entire team for their dedication.”

“Incredible hotel with the best staff! Even when I was struck down with food poisoning, the hotel arranged for Dr. Khalid to visit my room — the service was amazing. He provided me with the fluids I needed to catch my flight that evening. I can’t recommend the hotel, staff, and doctor enough.”