Restaurant Fayrouz Marrakech

“Worst experience ever. I ordered take away and received cold, stale food that was clearly not fresh and raised serious concerns about food safety. This was absolutely not acceptable and felt like old food being resold. When I called the restaurant, the response was careless and disrespectful: “There’s nothing we can do, we’re closing.” No apology, no refund, no replacement — nothing. This level of poor hygiene standards and terrible customer service is alarming. If you care about what you eat and how you’re treated, stay away from this place.”

“It was our first day in Marrakech so we were looking to have so tasty food and I'm glad we found this restaurant it was the BEST place to eat. The food was tasty their service was very quick as it was very hot on this day they had such a cool restaurant with fans which had water spraying, which we loved. I recommend this restaurant to anyone very clean to eat in but if you do take out like we did one evening only down side is they charge you extra for food containers.”

“It's true, the waiters are rude / empty in their thoughts when serving. Food was okay, but combination of some flavourless accompaniments.”

“We ordered brochettes as we had a perfect experience before. But we received kebab. When we called about it we spoke to someone arrogant and the message was: what can I do about that? They dont care about their name. Is it so difficult to admit your mistake?! Anyway, we will not order here again with this khara attitude. Altough the brochette was really good last time, I wished to enjoy it again. But this way you loose a costumer with this arrogant behaviour. Shame for the restaurant.”