RIAD DAR SERENITY

“Staff was so overwhelmingly kind 🖤 Hassna (the manager) made a point to see us at least once during our stay, Rachid (night staff) was so helpful about telling us locations to see things and giving us a map - showing some of his favorite places on his phone. And the day staff (I did not get her name and I feel terrible) was so sweet. We had laundry done here as well, very nice. We also ate dinner here (prepared by the day staff woman) and it was absolutely the most delicious thing we had while in Marrakech. It feels secure, and the upstairs terrace was absolutely divine. Rooms have AC and are comfortable. Worth the price, we felt safe here and in the area. It is a 10ish minute walk from Bab(gate) Aylan, you cannot be dropped off at the door. It is also a few minute walk from the souk and lots of food options and things to see. Would stay here again!!”

“Service is very attentive, they greeted us with tea and always accommodated us according to our plans. Very quiet and cozy accommodation. The terrace is definitely the highlight!”

“Female manager lied about the road conditions to try and convince us to stay another night. We were the only guests there and for good reason. The room was gross, especially the bathroom. And the description lies about the distance to the main square. Its at least a 25 minute walk, maybe 30. Also, the address in maps is wrong so you won't be able to find it when you come back unless you mark it on your phone. Mona (The cleaning lady) was very nice though. DO NOT stay here. Response: The male manager was very helpful after we paid him to help us. And no it is not 10 minutes from the main square. This is a blatant lie and repeating it only proves my point. You guys say whatever you want to entice people to stay here whether it’s the truth or not. This is not a good way to grow a business. Also, I am entitled to my own opinion, so I don’t appreciate you saying that I am wrong about the room being gross. I have stayed in many hotels and never had a room smell more like mildew and mold. Horrible location and they obviously are not attempting to better the facility or their employees. DO NOT STAY HERE!!!!!!”

“We had an excellent stay at this riad. Hasna, the manager, was extremely hospitable. She accommodated our early arrival, and even asked the staff to prepare breakfast for us extremely early one morning, when we had an all-day excursion out of the city. The rooms are charming, and the location is a quick 10-15 minute walk to the center of the Medina. Like anywhere in Marrakech, it can be difficult to find your way around, but Hasna was kind enough to provide us with a highlighted map showing the quickest route to and from the riad. We would absolutely stay here again if we return to Marrakech!”

“Nice hotel, friendly staff, manager (Hushna) was very nice and helpful, Rachid kind and helpful, nothing was too much trouble for him, food was very nice and rooms were always clean.”