Pounds Kitchen

“If you are looking for healthy options, this place is a keeper but what brings up back every time is the service. I am lactose intolerant and I always struggle for no lactose or plant based options in the area. When I asked the staff they did not have it and instead of that being just that, they went ahead to buy it from the outside and prepare my coffee. The next time I went there they happily shared that they added plant based options to the menu afterwards. Very customer scentric, they remember, they listen and grow with their clients. Kudos to the owner, both chefs and the service people👏🏼”

“I would like to share my experience at this restaurant. Unfortunately, I felt that customers were not treated equally, and the staff seemed to behave differently depending on the person. This gave me the impression of unfair and discriminatory treatment. In addition, some staff members were not polite or professional in the way they spoke to customers. Their attitude sometimes came across as rude and disrespectful, as if they were doing customers a favor rather than providing a service that customers are paying for. I hope the management takes this feedback seriously and works on improving customer service, professionalism, and treating all customers with equal respect.