ZEPHYR Targa

“Stayed here for a short trip and had a pleasant experience overall. The room was clean, comfortable, and had everything needed for a relaxing stay. The staff were polite and helpful throughout the visit, and check-in was smooth and hassle-free. The hotel offers good value for money, especially considering the facilities and location. The pool area was nice for unwinding, and the atmosphere was quiet and peaceful. A solid option for anyone looking for an affordable stay in Marrakech, and I would consider staying here again.”

“The establishment is beautifully designed, with playgrounds, gardens, parking areas, and swimming pools. However, there are several remarks that should be taken into consideration. The kitchen utensils are outdated and lack many essential items. The kitchen is not well equipped and definitely needs improvement and re-equipment. The room service was also very slow. During our four-night stay, our towels were changed only once. When we asked for ping-pong rackets, we were told they were broken. I honestly wonder if the hotel owns only one set of rackets. Some staff members were a bit rude and unwelcoming, although the nurse was very kind, professional, and helpful. Regarding the swimming pool, I do not understand why it closes at 6 p.m. This is Marrakech, one of the hottest cities in the world and not a coastal city, which means visitors do not have many other places to swim. Because of the heat, most people stay indoors during the day and only start going out around 5 or 6 p.m. Unfortunately, just when people are about to enjoy the pool, they are told it is closing. The management should take this into consideration and extend the pool hours until at least 8 p.m. Note; This is my second visit and nothing changed.”

“Great place to spend a peaceful period away from the main city noise. The services and appartements are good. The only remark I have is the pool closing a bit too early (6p.m) when Marrakech is known for its very hot weather.”

“Poor hotel service. It’s more like a rental home/ elderly home village than a hotel honestly. WiFi password was not given and there was no front desk land line from the room. No internet signal at all in the rooms. Staff members rolled their eyes upon customers when they were asked simple questions. Lots of insects in the room, particularly in the toilets. Unstable hot water supply. Only good thing is very kids and elderly friendly.”

“Title: Terrible service and rude staff – Zero maintenance! ​ ​I am extremely disappointed with my stay at Zephyr Targa. The level of service is a total disaster and does not match the standing of this establishment. ​1. Unacceptable Housekeeping: The rooms are not cleaned properly, and basic service is non-existent. We had to stay with the same used towels as they were never changed during our stay. It is shocking to see such a lack of hygiene and basic room maintenance. ​2. Rude & Unprofessional Reception: The staff at the front desk are incredibly cold and impolite. Not a single smile, and they treat guests with a dismissive and mean attitude. I felt unwelcome from the moment I arrived. ​3. No Accountability: I made several complaints and remarks regarding these issues, but they were completely ignored. The management and staff clearly do not care about guest satisfaction or feedback. ​It is a shame to have such a beautiful property managed so poorly. I will not be returning and I strongly advise others to look elsewhere for a place where guests are actually respected. ​Total lack of professionalism.”

“The phone was out of service I had to call the front desk many times and they promised to fix it but no one showed up even after 3 visits! The utensils are old and rusty! The kitchen stove couldn't be lit as the lighter was broken!”