Maison D'hote Chez La Famille

“We did a last minute booking at 7pm ish and didnt show up until almost 9 because we drove around for a little bit and almost got lost. Hussein waited for us to show up because for some reason our WhatsApp number wasnt going through. He helped us park and cooked dinner for 100dh/pp. As usual, the spreads were huge for both dinner and breakfast. Hot water shower available after a bit of waiting. Smaller bed was a bit on the hard side. overall, they made us feel at home and messaged us to say goodbye personally before he left for work. Will go back!”

“The description and pictures of the hotel were not what I experienced. I was taken off the street and put in a horrible room separate from the rest of the hotel. I was not shown any of the colourful communal areas in the pictures, or even the reception area - just my ugly room almost directly off the street and the adjoining terrace which was completely bare, also unlike the pictures in the description. The whole experience was impersonal to tell the truth. Later I decided to eat at a restaurant in the local area so went by car to find one at 8pm. There was no one around to talk to to arrange access for my return and it took much longer than I expected to find somewhere open, so unexpectantly I did not get back until 10pm. The hotel was locked and the only way to get access was to hammer on the door very loudly for 5+ mins. They knew I was not back but presumably thought it OK to just lock me out and go to bed. The next day I asked the owner how I could get access without the same problem but he would not answer properly and refused to use any translation from English to French. In fact he could not speak any English at all, yet the description clealy states "we speak English". Finally he seemed to think it was OK to be rude to me because "his other customers did not have a problem". I rarely leave such a bad review, but I feel in this case the owner had become complacent and thought it OK to put me in the worst room in an otherwise empty hotel totally unlike anything in the description and then to boot disappear so there was no point of contact for me to ask questions either. Worst place I've stayed in Morocco by far.”

“It's a wonderful place located in a tourist area, and it's one of the most beautiful hotels there, with an amazing family.”

“We had an amazing experience! The staff is super helpful and friendly, they gave us a very nice welcome. The beds are very comfortable, the whole room was very clean. Good hot water for a good bath. It has very nice views of the town. The food was amazing. The dinner was the best tajine we have had in Morocco. The breakfast was amazing as well, lots of things, including homemade bread, classic Morocco bread, plus eggs, yougurt, jam, cheese, etc.”

“I really enjoyed my stay here. Good price for prime location & accomodating hosts. I also paid for dinners and thought the food was really high quality (he also runs a restaurant so no surprise I guess). Shokran!”

“Really nice hotel - and very friendly owner and family. Perfect place to rest - and go for little or longer hikes around the river! Super beautiful surrounding!”